Consumers are now more empowered than ever by choice, convenience and information. This has been referred to as the ‘Age of the Customer’ - and businesses must be able to meet the demands of the highest customer expectations in order to succeed and out-perform their competitors. How can this be achieved?...

In the digital age, it’s become a necessity to use technology to engage with customers and leverage the resulting data. Many companies have yet to take full advantage of this abundance of information. Here, we highlight three successful businesses who have undergone customer-centric digital transformations to provide the best possible...

Study reveals behaviours, habits and motivations behind exercise   SYDNEY, MARCH 26, 2019: Millennials are spending an average of $1020 per year to keep fit, with 5 per cent investing over $3600 per annum, on gyms, fitness classes, smartwatches and exercise apps, a new survey by global data and insights company Pureprofile...

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