Originally published: Pharmacy Business, 20 July 2020
Almost one in three people who would not have chosen a pharmacy as their first port of call for advice about a self-treatable condition say they are more likely to do so following the coronavirus pandemic, according to a new survey.
The poll, commissioned by PAGB – the consumer healthcare association – found that more people will consider caring for themselves in future while A&E and GP services are less likely to be the preferred option.
The findings suggest the sharp fall in numbers attending A&E departments and GP surgeries during lockdown could pave the way for a longer-term shift towards self-care and a more central role for pharmacy teams, if people feel properly supported and informed about their options.
The survey of 2035 adults was carried out by Pureprofile on behalf of PAGB between June 22 and July 1.
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