Customer Loyalty Whitepaper
Consumer expectations have never been higher. Amidst cost-of-living pressures, consumers are demanding more from brands and retailers as they navigate a tough financial climate.
Consumer expectations have never been higher. Amidst cost-of-living pressures, consumers are demanding more from brands and retailers as they navigate a tough financial climate.
Despite kangaroos being a national Aussie symbol, a prevailing narrative portrays them as a problem requiring management, leading to often unacknowledged wildlife culling.
In today’s consumer landscape, the integration of sustainability within consumer-packaged goods is now an expectation – rather than the exception.
As we look towards another festive season shrouded in economic pressures, it’s important to cast our financial woes aside and focus on summoning joy by spending time (not money) with the people we love.
The role of market research in shaping effective PR strategies has never been more critical.
The fast-evolving business and consumer landscape demands accurate, real-time information from which media and communication professionals can generate the actionable insights they need to create successful campaigns.
For a third consecutive year we have partnered with IAB Australia to bring you critical insights into the state of Australian ecommerce and retail marketing.
As inflation and rising interest rates continue to impact the consumer hip pocket, it’s clear the cost-of-living crisis is shaping the way Aussies are interacting and spending with brands. In the face of continued economic uncertainty, retailers are faced with the challenge of building consumer confidence in a difficult climate.
Market, opinion & social research
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