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Umami Meats Singapore

Uncovering consumer behaviours and perceptions towards cell-cultivated seafood

CHALLENGE

Understanding potential customers across multiple markets

Umami Meats is cultivating the future of sustainable seafood with their ‘not caught’ cell-cultured seafood. To understand key differences in behaviours and perceptions for potential consumers in Singapore, Japan, South Korea and Hong Kong, they were looking to identify:

  • Current dining behaviours and food consumption choices
  • Consumer perceptions to food products made locally or internationally
  • Product naming conventions and the terms consumers react most positively to
  • The main drivers and barriers that could lead to scepticism/hesitancy
  • The relative importance of price, taste, nutrition, and food safety in buying behaviour
SOLUTION

Delivering high-quality consumer insights via robust research

An in-depth study was launched to give Umami Meats the insights they needed to successfully capture their target market. This was achieved by:
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Designing a comprehensive, in-depth questionnaire

Following discovery sessions and consultations with Umami Meats, our Research Lead crafted a bespoke survey suitable to be used across multiple countries.

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Managing a multi-country, multi-language study

Our global operations team ensured that the questionnaire was accurately translated into four languages - considering cultural and linguistic nuances.

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Delivering a detailed, actionable research report

The data was analysed and key findings were presented to the client via a 90-page insights whitepaper. This provided a critical part of the client’s growth strategy into new markets.

Outcome

Uncovering the best approach to appeal to the right consumers

By connecting to the right audience in the right locations and asking them the most pertinent questions surrounding cultivated seafood – Umami Meats were able to:

Gather deep insights into their target audience and devise the right approach to enter new markets

Understand consumers' top considerations in order to guide product features, positioning and messaging

Create guidelines on suitable pricing that would entice consumers to try cultivated seafood for the first time

Key research findings

Daily home-cooked meals are still considered the norm in all markets - Singapore 42%, Japan 67%, South Korea 71% and Hong Kong 49%

90% of respondents in Singapore, Japan and South Korea - and 8/10 in Hong Kong - have consumed seafood in the last 6 months

The majority of people across all markets associated their product with 'cell-cultivated’ seafood - Singapore 29%, Japan 29%, South Korea 50% and Hong Kong 31%

Price is the top barrier to trying cultivated seafood across all countries, followed by perception of compromised taste and concern of long-term effects on personal health

Umami Meats Singapore
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The experience was seamless

We had a great experience working with Pureprofile. They spent time getting to know our company and our goals for the research and helped us to design a study that would capture the right information to answer our questions. Our study was carried out in multiple languages across multiple countries but the experience was seamless and handled well!

Mihir Pershad,
Founder & CEO, Umami Meats

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