Consumers remain distrustful after royal commission

Insurance News: Consumers remain distrustful after royal commission

Originally published: Insurance News, 09 March 2020

Consumers are doubtful the life insurance industry has addressed issues raised by the Hayne royal commission as lack of trust remains a problem, research by NobleOak shows.

About 30% of respondents to a survey say they are not confident the issues identified by the royal commission will be fixed, compared to 18% who are confident.

Research for the paper was conducted by Pureprofile Australia in December from a survey of 1000 people between the ages of 30 and 60.

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