Originally published: Sydney Times, 15 May 2025
New research from TravelInsurance.com.au reveals the average Aussie holds around 73,000 frequent flyer points, but most are failing to cash in.
The survey of 1,000 Australians found that one in four (26%) use their frequent flyer points for travel occasionally but don’t keep track of their balance. These are points typically from airline loyalty programs and rewards credit cards.
A further 18% of Aussies say they collect travel points regularly but rarely redeem them. Meanwhile, 15% of people – equivalent to 3.2 million Australians – don’t understand how frequent flyer programs work.
About the data: TravelInsurance.com.au commissioned the survey from Pureprofile in April 2025, with a nationally representative.
